{"id":207984,"date":"2018-08-30T10:55:52","date_gmt":"2018-08-30T08:55:52","guid":{"rendered":"https:\/\/hrv-software.com\/support\/"},"modified":"2026-04-01T11:23:23","modified_gmt":"2026-04-01T09:23:23","slug":"support","status":"publish","type":"page","link":"https:\/\/hrv-software.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f5f5&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.21.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;24px|0px|7px|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/2023\/02\/HRV_LOGO.png&#8221; alt=&#8221;HRV &#8211; Messung, Analyse und Auswertung der Herzratenvariabilit\u00e4t&#8221; title_text=&#8221;HRV_LOGO&#8221; align=&#8221;center&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.21.0&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.21.0&#8243; title_font=&#8221;|||on|||||&#8221; title_text_color=&#8221;#2272bd&#8221; custom_margin=&#8221;13px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][et_pb_text admin_label=&#8221;H2&#8243; _builder_version=&#8221;4.23.1&#8243; custom_margin=&#8221;||10px|&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Bluetooth 4.0 Chest Strap &#8211;<br \/>our recommendation for the HRV app<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/VIDEO\/HRV-EN.mp4&#8243; image_src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/2023\/06\/HRV_VIDEO_BG_EN.png&#8221; play_icon_color=&#8221;#00679b&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset3&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/VIDEO\/HRV-GETTING-STARTED-EN.mp4&#8243; image_src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/2023\/06\/HRV_VIDEO_BG_Started.png&#8221; play_icon_color=&#8221;#00679b&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset3&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_video src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/VIDEO\/HRV-Analysis-Video-3-EN.mp4&#8243; image_src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/2023\/07\/HRV_VIDEO_BG_3-Multilingual.png&#8221; play_icon_color=&#8221;#00679b&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset3&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#f5f5f5 0%|#d5d5d5 100%&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||50px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/2023\/05\/SIGMA_S3-1.png&#8221; title_text=&#8221;SIGMA_S3&#8243; align_tablet=&#8221;center&#8221; align_phone=&#8221;center&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.21.0&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Sigma R1&#8243; _builder_version=&#8221;4.23.1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Sigma R1 Bluetooth\u00ae Chest Strap<\/h2>\n<p>In our experience, the Sigma R1 Bluetooth chest strap has been the most reliable in daily use for years. Other Bluetooth chest straps with Bluetooth standard 4.0 and higher should also work.<\/p>\n<p>Available on Amazon <a href=\"https:\/\/www.amazon.de\/Sigma-Sport-Unisex-Erwachsene-Comfortex-Textilbrustgurt\/dp\/B00EPM9T38\/\" target=\"_blank\" rel=\"noopener noreferrer\">&#8211;&gt;Show Chest Strap<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;weitere Brustgurte&#8221; _builder_version=&#8221;4.23.1&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Other alternative chest straps with Bluetooth 4.0 transmission standard<\/h1>\n<ul>\n<li>Sigma R1 Duo: <a href=\"https:\/\/www.amazon.de\/Sigma-Sport-Herzfrequenz-Bluetooth-COMFORTEX\/dp\/B01N7P4PP1\">Link<\/a><\/li>\n<li>CooSpo H6M: &#8211; <a href=\"https:\/\/www.amazon.de\/dp\/B07JPD924Y\">Link<\/a><\/li>\n<li>SmartLAB hrm: &#8211; <a href=\"https:\/\/www.amazon.de\/dp\/B014G53HHC\">Link<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; background_color=&#8221;#ffffff&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;0|30px|30px|30px|false|false&#8221; box_shadow_style=&#8221;preset3&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.21.0&#8243; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;multiply&#8221; custom_padding=&#8221;50px|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/hrv-software.com\/wp-content\/uploads\/2023\/02\/HRV_LOGO.png&#8221; alt=&#8221;HRV &#8211; Messung, Analyse und Auswertung der Herzratenvariabilit\u00e4t&#8221; title_text=&#8221;HRV_LOGO&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.21.0&#8243; width=&#8221;60%&#8221; max_width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;||30px|&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;30px|30px|30px|&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;CONTACT DETAILS:&#8221; _builder_version=&#8221;4.23.1&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|30px||30px&#8221; custom_padding=&#8221;20px||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>If you have any problems or questions about our HRV software, please send us a message<\/h2>\n<p>We will gladly take care of your request and get back to you as soon as possible.<\/p>\n<p>[\/et_pb_text][et_pb_contact_form email=&#8221;mi.hora@seznam.cz&#8221; custom_message=&#8221;Supportanfrage HRV Webseite||et_pb_line_break_holder||||et_pb_line_break_holder||Name: %%Name%%||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||||et_pb_line_break_holder||Nachricht:||et_pb_line_break_holder||%%message%%||et_pb_line_break_holder||&#8221; success_message=&#8221;Thank You! 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Other Bluetooth chest straps with Bluetooth standard 4.0 and higher should also work. Available on Amazon &#8211;&gt;Show Chest StrapOther alternative chest straps [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-207984","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/pages\/207984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/comments?post=207984"}],"version-history":[{"count":18,"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/pages\/207984\/revisions"}],"predecessor-version":[{"id":209820,"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/pages\/207984\/revisions\/209820"}],"wp:attachment":[{"href":"https:\/\/hrv-software.com\/en\/wp-json\/wp\/v2\/media?parent=207984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}